Users & Permissions

Yes.

Imagine allows you to create as many user accounts as your organisation requires.

Whether you have one administrator or an entire marketing department managing content, every user can have their own secure login and personalised permissions.

Having individual accounts also improves accountability, as every action is linked to the user who performed it.

Absolutely.

Not every user needs access to every feature.

Imagine allows you to control exactly what each user can view, edit or manage. This ensures users only have access to the tools they need, helping to reduce mistakes and improve security.

For example, a marketing manager may be able to create campaigns, whilst a store manager can only update content for their own branch.

Permissions can be customised to suit the needs of your organisation.

Depending on the user's role, you can control access to features such as:

• Media library
• Playlists
• Campaign scheduling
• Screen management
• Monitoring dashboard
• Reporting
• User management
• Settings
• Content approval
• Account administration

This provides complete control over how your digital signage network is managed.

Yes.

Users can be assigned to individual screens, screen groups, branches, regions or clients.

For example:

• A regional manager can manage all stores within their region.
• A branch manager can only access their own location.
• A marketing team can manage content across the entire organisation.
• A reseller can manage their own customers without seeing anyone else's.

This makes Imagine ideal for multi-site businesses and franchise groups.

Yes.

Imagine is cloud-based, allowing multiple users to work simultaneously from different locations.

For example, one user could be uploading media whilst another creates campaigns and a third monitors the health of the network.

This collaborative approach helps teams work more efficiently.

Yes.

Rather than assigning permissions individually every time, you can create user roles based on job responsibilities.

For example:

• Administrator
• Marketing Manager
• Content Editor
• Branch Manager
• Regional Manager
• Support Technician
• Read-only User

Once a role has been created, it can easily be assigned to new users.

An administrator has full access to the platform.

This typically includes:

• Managing users
• Creating campaigns
• Publishing content
• Managing screens
• Viewing reports
• Configuring system settings
• Managing permissions

Most organisations only assign administrator access to a small number of trusted users.

Yes.

Read-only accounts are ideal for users who need visibility but shouldn't be able to make changes.

For example, senior management may wish to monitor screen performance and review reports without having permission to publish content or modify campaigns.

Yes.

Imagine includes an audit log that records important user activity.

This allows administrators to see who has performed actions such as:

• Uploading media
• Creating playlists
• Publishing campaigns
• Editing schedules
• Managing users
• Changing settings

This improves accountability and makes it easier to investigate unexpected changes.

Yes.

Users can securely manage their own passwords without requiring administrator assistance.

This helps improve security whilst reducing unnecessary administration.

Yes.

Protecting customer data is extremely important to us.

Imagine has been developed with security in mind, helping to ensure your users, content and digital signage network remain protected.

We continually review and improve our platform to maintain high security standards.

Yes.

Communication between your devices and the Imagine platform is encrypted to help protect data whilst it is being transmitted.

This helps prevent unauthorised access and ensures your content is delivered securely.

Absolutely.

If a member of staff leaves your organisation or no longer requires access, their account can be disabled or removed in just a few clicks.

This helps ensure only authorised users have access to your digital signage network.

Yes.

Rather than deleting an account, administrators can disable user access when required.

This is useful during extended leave, internal role changes or whilst investigating account activity.

The account can simply be re-enabled when access is required again.

Yes.

Imagine is an excellent solution for agencies and managed service providers.

Each client can have their own screens, content and users whilst remaining securely separated from other customers.

This allows agencies to manage multiple digital signage networks from one platform without compromising privacy or security.

Absolutely.

Many franchise groups use Imagine because it supports centralised control whilst allowing local flexibility.

Head office can publish national campaigns, whilst individual franchisees or branch managers can manage approved local content for their own locations.

This provides the perfect balance between brand consistency and local relevance.

Yes.

Where required, organisations can implement approval processes to ensure content is reviewed before publication.

This is particularly useful for larger organisations that wish to maintain brand standards across multiple locations.

Yes.

Publishing permissions can be restricted to authorised users only.

This prevents accidental changes and ensures only approved campaigns are distributed across your digital signage network.

Yes.

If you work with marketing agencies, designers or content creators, they can be provided with access that is limited to the areas relevant to their work.

This allows external partners to contribute without giving them unrestricted access to your entire system.

Yes.

Imagine has been designed to support organisations operating across multiple regions and countries.

Users can be assigned responsibility for specific territories whilst still being managed centrally by your organisation.

As digital signage networks grow, managing user permissions becomes increasingly important.

Imagine simplifies this by allowing administrators to create structured roles, assign permissions, restrict access to locations and maintain complete visibility over user activity.

Whether you're managing ten users or hundreds, the platform makes access management straightforward and secure.

User permissions help protect your digital signage network by ensuring every user only has access to the features and locations they genuinely need.

This reduces the risk of accidental changes, protects your content and allows teams to work confidently within clearly defined responsibilities.

It's a simple feature that plays a vital role in maintaining a secure, well-managed digital signage platform.